AI telephony and network security
AutoVoice Technologies builds AI voice agents that answer your inbound calls and book appointments around the clock — and, as a SonicWall reseller, supplies and configures the firewalls that protect the network those calls run on.
Two services, one company
They are separate purchases and separate contracts. Plenty of customers buy one and never the other.
A conversational agent answers your business line, holds a natural conversation, and either books the caller in, captures their details, or passes the call to a person.
We are a SonicWall reseller. We help you choose the right model for your network, supply the hardware and licences, and configure it for your sites.
AI voice agents
Most missed calls are missed for boring reasons: it is after six, the line is engaged, or everyone is with a customer. The agent picks up anyway.
Weekends, holidays, three in the morning. The agent answers on the first ring whether or not anyone is in the building.
The agent checks your calendar while the caller is still on the line and confirms a slot, rather than promising someone will call back.
Over 30 languages on the Professional plan, so a caller is not turned away because nobody on shift speaks theirs.
SonicWall reseller
We do not build firewalls. We are a reseller: we help you pick the right SonicWall model, supply it with the licences you need, and configure it on your network. The inspection and threat prevention are SonicWall's; the selection, setup and support are ours.
How it works
The work is mostly telling us how you want calls handled. The technical part is short.
Forward your existing business number to AutoVoice, or take a new local number from us. Your published number does not have to change.
You give us your FAQs, your prices and how you want calls handled. We give the agent a voice and a personality that matches your business.
Switch it on. The agent starts answering and booking. You keep the transcripts of every call it handles.
Who this suits
Appointment-driven, phone-heavy, and busy exactly when the phone rings. The agent books patients in while reception is with someone.
Enquiries arrive out of hours and go cold fast. The agent captures the detail and books the viewing before the caller rings the next agency.
High call volume, sensitive information, and a network worth protecting properly. Both halves of what we do apply here.
An AI agent is very good at the calls that follow a pattern: opening hours, prices, booking, taking a message, answering the same question for the hundredth time. It is not a replacement for a person on a complicated or upset call, and it should not be sold as one. Every plan routes a call to a human when the conversation goes past what the agent was trained on.
No firewall makes a network impenetrable, and no supplier can promise that. A properly selected and configured SonicWall reduces your exposure and gives you a record of what it blocked. If a security company tells you anything stronger than that, be careful.
Get in touch
Whether it is a voice agent, a firewall quote, or both, the first step is the same: send us the details and we will come back with options and a price.
Prefer email? Write to info@autovoicetechnologies.com. We reply by email, usually within one business day.